Partner With Us
For Insurance Professionals
Streamlined claims support backed by more than three decades of building science expertise.
The Professional Advantage
Why Adjusters Choose HydraClean
Detailed Documentation
Photo documentation, moisture mapping, thermal imaging, daily progress reports, and complete scope documentation. All reports delivered digitally in the formats your team expects.
IICRC Standards Compliance
All work meets or exceeds IICRC S500 (water damage), S520 (mould remediation), and S540 (trauma scene). Certified technicians on every job, every time.
Transparent Communication
Daily updates, direct project manager contact, no surprise invoices. Clear scope documentation before work begins so you know exactly what to expect.
Fast Response, Proper Process
24/7 dispatch with on-site arrival within hours across the Okanagan, Kootenays, and Thompson regions. We move fast but never cut corners on process or documentation.
Credentials
Held to the highest standards.
IICRC Master Designated Firm
The highest credential in the restoration industry. Fewer than 4% of firms worldwide hold this designation.
WorkSafeBC Certified
Full compliance with all WorkSafeBC regulations for hazardous materials handling and workplace safety.
AHERA Certified
Certified asbestos inspection and abatement under federal AHERA standards.
BBB Accredited
Better Business Bureau accredited with a longstanding commitment to trust and transparency.
In Operation Since 1989
Restoring properties across British Columbia since 1989. The experience to handle any scope, any complexity.
10,000+ Properties Restored
From single-unit residential to large commercial and multi-family losses across Western Canada.
Full-Service Restoration
Services We Provide
One vendor for the entire claim. From emergency mitigation through final reconstruction, we handle every phase in-house.
How We Work
Our Process
A clear, predictable workflow designed for seamless coordination with your claims process.
Emergency Dispatch
24/7 dispatch by phone or online form. Your assigned project manager is your single point of contact from the first call through project close-out.
On-Site Assessment & Scope
Thorough assessment with moisture mapping, thermal imaging, and photo documentation. A detailed scope of work is prepared and shared before any mitigation begins.
Mitigation & Stabilization
Emergency mitigation to prevent secondary damage. Structural drying, containment, water extraction, board-up, and hazard control as required by the loss.
Documentation & Reporting
Daily progress reports, moisture readings, photo logs, and air quality data delivered digitally. All documentation formatted to insurance industry standards for clean claim processing.
Restoration & Reconstruction
Full restoration from demolition through rebuild, managed by the same team. No subcontractor handoffs, no delays between mitigation and repairs.
Final Walkthrough & Sign-Off
Joint walkthrough to confirm all work meets specifications. Complete project file with all documentation, reports, and sign-off delivered for your records.
Work With Us
Partner with a firm adjusters trust.
Whether you need a reliable vendor for a single claim or want to establish HydraClean as a preferred restoration partner, we are ready to discuss how we can support your team. Contact us directly or request a preferred vendor information package.
Coverage
Service Area
Okanagan Valley
Kelowna, Vernon, Penticton, and all communities in between. Our home base and primary service area.
250-862-8815Kootenay Boundary
Grand Forks, Castlegar, Nelson, Trail, and surrounding areas. Full service coverage.
250-442-7977Thompson & Greater BC
Kamloops, Salmon Arm, and catastrophic loss teams across Western Canada for major disaster response.
1-877-91-FLOOD (913-5663)Need to dispatch a restoration team? Call now.
1-877-91-FLOOD (913-5663)Okanagan: 250-862-8815 | Vernon: 250-542-6211 | Kootenays: 250-442-7977