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Natural Disaster Recovery

When nature strikes, we rebuild.

Wildfire, flood, and storm damage recovery. Catastrophic loss teams across Canada.

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The Problem

Natural disasters — wildfires, floods, ice storms, windstorms — cause damage at a scale that overwhelms normal restoration. Properties may need structural stabilization, extensive water or smoke remediation, debris removal, and complete reconstruction.

Insurance claims are complex, timelines are urgent, and the emotional toll is enormous. When an entire community is affected, restoration resources are stretched thin and response times from unprepared companies can extend to weeks.

Catastrophic losses require a different level of coordination — teams that can mobilize quickly, manage large-scale projects, and navigate the complex insurance processes that come with major disaster events.

Our Process

1

Emergency Mobilization

Our catastrophic loss team deploys to the affected area with equipment and personnel ready to begin work. Site assessment determines the scope of damage and immediate priorities.

2

Stabilization

Structural shoring, emergency tarping, board-up, and debris removal secure the property and prevent further damage. Safety hazards are identified and addressed immediately.

3

Damage Assessment & Documentation

A comprehensive scope of damage is prepared for insurance purposes. Every affected area, system, and component is documented with photos, measurements, and detailed notes.

4

Remediation

Water extraction, smoke and soot removal, mould prevention, and decontamination address the immediate damage. The type and extent of remediation depends on the nature of the disaster.

5

Reconstruction

Full rebuild to pre-loss condition or better. From framing and mechanical systems to finishes and landscaping, one team manages the entire reconstruction process.

What To Do Right Now

People come first. Make sure all family members, tenants, and pets are safe. Check on neighbours if it is safe to do so. Contact emergency services if anyone is injured or trapped.
Do not return to your property until authorities have officially cleared the area. Returning too early puts you at risk from structural instability, contaminated water, downed power lines, and other hazards.
From a safe distance, document the damage with photos and video. Capture the overall scene and specific damage to your property. This documentation is invaluable for your insurance claim.
Report the loss to your insurance company as early as possible. In a widespread disaster, claims volume is high and early reporting ensures you are in the queue. Have your policy number ready when you call.
If you are displaced, save every receipt for hotels, meals, clothing, and other necessities. Most insurance policies cover additional living expenses during restoration, but you will need documentation to be reimbursed.

Why HydraClean

  • Catastrophic loss team experience across Western Canada — wildfires, floods, and major storm events
  • Full-service from emergency response through complete reconstruction — one team, start to finish
  • Complex insurance claim management — we handle the documentation, scope, and coordination with your insurer
Our Process
1
Emergency Call
2
Assessment
3
Mitigation
4
Restoration
5
Complete

Disaster damage? Our catastrophe response team is ready.

1-877-91-FLOOD (913-5663)

Okanagan: 250-862-8815  |  Vernon: 250-542-6211  |  Kootenays: 250-442-7977

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