We handle the insurance.
You handle recovery.

Most property insurance policies cover sudden and accidental damage such as burst pipes, fires, and storm damage. Coverage varies by policy, but our team can help you understand what is typically covered and work with your adjuster to maximize your claim. We recommend filing a claim for any significant damage and letting the insurer make the determination.

In most cases, no. We bill the insurance company directly for covered work. You are typically only responsible for your policy deductible. We will always explain any potential costs before work begins so there are no surprises.

Comprehensive documentation including photos, moisture readings, thermal imaging, air quality testing results, detailed scope of work, daily progress reports, and final completion reports. Everything is formatted to insurance industry standards and submitted directly to your adjuster.

The timeline varies by scope and complexity, but we expedite the process by submitting thorough documentation promptly. Most straightforward claims are approved within days. Larger or more complex claims may take longer, but we stay on top of the process and keep you informed at every stage.

Yes. You have the right to choose your restoration provider regardless of what your insurance company may suggest. While insurers often have preferred vendor lists, the decision is yours. Choosing an experienced, certified company like HydraClean ensures the work is done properly and documented to the standards your insurer requires.

We can help you prepare additional documentation to support an appeal. Our detailed reports, moisture data, and photo evidence often provide the proof needed to overturn an initial denial. We have decades of experience working with insurers and understand what they need to approve a claim.